Frequently Asked Questions

What is your CSLB license number?
Our license number is 951232. You may verify our license with the CSLB here. We are licensed, bonded, and insured.
Which forms of payment do you accept?
We only accept checks and cashier's checks at this time.
How soon will I get an estimate?
We answer most inquiries within 24 hours, and many times we are able to schedule a consultation within a few hours.
Do you charge for your consultation?
No, our initial consultation is completely free and you are under no obligation to receive services.

Note: We are only able to provide 1 free on-site estimate per project, due to the amount of time and travel involved. Further estimates will be billed and credited towards the project bid, if accepted.
How long is the quote valid for?
Our quotes are valid for up to 30 days, after which we'll need to reevaluate the project quote.
Can you tell me the price if I send you a picture of the area I need to repair?
There are many variables that affect the price of your project. Factors such as location, city permits and fees, and distance concrete disposal centers all affect the final price of installation. Additionally, there may be some damage that may only be discovered by inspection of the area.
Do I need to get a permit before I begin my project?
While not all cities and projects require a permit to begin, if permits are deemed necessary, we will work with you to obtain all required permits to complete your project. 
How do I pay for my city permits?
Galaxia Concrete will discuss with you any permits that are necessary in order to begin your project. Permit fees will then be added to your final project estimation.

Not all cities and projects require a permit to begin. We will work with you to obtain all the necessary permits to complete your project, they are however an additional cost.
What if I change my mind about the scope of the project?
We will do our best to accommodate any changes to the scope of your project. Please note that certain changes may affect the duration and cost of your project. 
Who do I contact about more questions regarding your services?
Our team of concrete experts is more than happy to answer any questions you may have. Simply fill out the form on this site, or give is a call at (510) 409-3138.
Do you warranty your installations?
Yes, we warranty all new installations for up to 1 year for installation and craftsmanship.

Note: Because we don't manufacture concrete, and instead source it from your nearest supplier, we must defer to the concrete manufacturer's warranty for the concrete itself. Warranty applies to new installations only, and not repairs or overlays.
Which cities do you provide your services in?
We strive to provide our services to most of the Bay Area. However, logistically, it is not currently possible for us to cover the following Bay Area cities:

- Calistoga
- Cloverdale
- Cotati
- Dixon
- Gilroy
- Half Moon Bay
- Healdsburg
- Los Gatos
- Morgan Hill
- Petaluma
- Rohnert Park
- St. Helena
- Santa Rosa
- Sonoma
- Windsor
- Yountville

These cities are not currently serviced by our concrete experts. We hope to expand soon.